OT & Industry

A production stop caused by ransomware: how IT failure disrupts the entire chain

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A production stop caused by ransomware: how IT failure disrupts the entire chain

It doesn’t take much. Just the wrong system, at the wrong time.

Everyone in manufacturing knows this fear, though few say it out loud. The machines are running. The planning is tight. The shipment deadline is real. And then, suddenly, silence.

Not on the floor, but behind the screens.

Planning dashboards freeze. Order data disappears. ERP access fails.And then the message appears: your files have been encrypted.

Production didn’t stop because something broke.It stopped because something cut the line that connects every part of the process.Not the machines themselves, but the systems that guide them.

Take the ransomware attack on AGCO in 2022.One of the world’s largest agricultural equipment manufacturers was forced to halt production across several factories in Europe and the U.S.. Reports indicated that recovery took days, with ripple effects lasting weeks.

It wasn’t the machines that failed, it was the coordination between them.The breach hit IT systems used for planning and operations, and within hours, factory output dropped. Not because the hardware stopped working, but because no one could see what needed to be built, in what order, or where it had to go.

On the shop floor, the effect was palpable. Operators kept machines idling without instructions, while supervisors tried to patch together priorities with pen and paper — every minute of uncertainty adding to the pressure.

What happens behind the screens happens everywhere else

In manufacturing, even small delays have real consequences.Raw materials expire. Slots at loading docks are missed. Deliveries shift. Customers start asking questions. And inside the factory, the uncertainty spreads faster than the outage itself.

The breach may be digital, but the damage is always physical.What you lose isn’t just output: it’s momentum, trust, and the ability to act with confidence.

The problem doesn’t start at the machine, it starts around it

Many production environments have done their part to protect the core: isolated OT networks, manual overrides, layered access control. But attackers don’t always go for the machinery. They go for the systems around it. The ones that run the planning, manage inventory, coordinate shipping, or sync supplier orders. The ones that were connected to make things easier and now make everything vulnerable.

That’s where the real fragility hides.Because once those platforms are locked down, the operation doesn’t slow. It stops.Not because the machines are broken, but because it’s unclear what to produce, in what order, or for which customer.

Readiness isn’t about restoring systems. It’s about continuing without them.

Resilience in manufacturing isn’t about how fast you recover.It’s about how well you operate while things are still broken.

If your central systems failed today, would your teams know what to do next?Could you manually prioritise orders?Would logistics know which shipments to hold, and which to reroute?

Or would everyone wait: for access, for answers, for someone else to decide?

The factories that cope best with disruption aren't just well protected, they're well prepared.Because they’ve asked the hard questions in advance, and practiced moving forward without perfect data or full visibility.

When every minute costs money, hesitation costs the most

If ransomware hit your environment tomorrow, which part of your business would respond first?Would it be IT, trying to contain the breach?Or operations, trying to keep the line moving?

Would leadership have a clear plan?Or would the day unfold in silent confusion, while clients wait, deadlines slip, and machines stay still?

In manufacturing, the cost of an attack isn’t just the ransom.It’s everything you lose while you wait to restart.

Would your organization be able to keep production moving or would you be left waiting for the screens to come back online?

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